63hot Privacy Policy – How We Handle Your Personal Data
Your privacy matters to us. This Privacy Policy explains what personal information 63hot collects from players in the Philippines, how we use it, and the steps we take to keep it secure. By registering an account or using the platform, you agree to the practices described here. We encourage you to read this page carefully so you know exactly how your data is handled.
What We Collect and Why
Personal Information You Provide
When you register an account on 63hot, we collect the information you submit directly — including your name, date of birth, email address, and mobile number. This information is required to verify your identity, create your account, and ensure that only eligible players aged 21 and above in the Philippines can access the platform. We may also collect additional verification documents if required to comply with applicable regulations. You are responsible for ensuring that all information you provide is accurate and up to date. Providing false or misleading information may result in account suspension in accordance with our Terms and Conditions.
Platform Usage and Technical Data
When you use the 63hot platform, we automatically collect certain technical data to help us operate and improve the service. This includes your device type, browser version, operating system, IP address, and session activity such as pages visited and games played. We use this data to diagnose technical issues, optimise the mobile experience, and detect unusual activity that may indicate fraud or unauthorised access. This technical data is not used to identify you personally beyond what is necessary for platform security and performance. We retain usage logs only for as long as needed to fulfil these operational purposes.
Transaction and Payment Records
All deposits and withdrawals processed through 63hot are recorded to maintain accurate account histories and comply with financial record-keeping requirements applicable in the Philippines. Payment details such as your preferred payment method and transaction amounts are stored securely and used solely for processing your transactions and resolving any disputes that may arise. We do not store full card numbers or sensitive payment credentials on our servers — these are handled directly by our certified payment partners under their own security standards. Transaction records may be retained for a period required by applicable law even after your account is closed. If you have questions about a specific transaction, you can raise them through the support section of your account dashboard.
How We Use and Protect Your Data
Purposes of Data Processing
The personal data we collect is used exclusively to operate your account, process transactions, provide customer support, and comply with our legal obligations under Philippine law. We may use your contact details to send you important account notifications — such as security alerts, transaction confirmations, or updates to our policies — but we will not send unsolicited marketing messages without your explicit consent. Your gameplay data helps us monitor for responsible gaming concerns and identify patterns that may indicate a player needs support. We do not use your data to make automated decisions that produce legal or similarly significant effects on you without human review. All data processing activities are carried out on a lawful basis consistent with applicable data protection regulations in the Philippines.
Third-Party Sharing and Service Providers
63hot does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We share data only with trusted service providers who assist in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — and only to the extent necessary for them to perform their contracted functions. All third-party service providers are required to handle your data in accordance with strict confidentiality obligations and applicable data protection standards. We may also disclose information to regulatory authorities or law enforcement agencies when required to do so by law or in response to a valid legal request. Any such disclosure will be limited to the minimum information necessary to satisfy the legal requirement.
Security Measures We Apply
We apply industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 63hot platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We conduct regular reviews of our security practices to ensure they remain effective against evolving threats. In the event of a data breach that poses a risk to your rights, we will notify affected players and relevant authorities in accordance with applicable Philippine data protection law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential.
Your Rights Over Your Personal Data
As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of data processing or request that we restrict how we use your information while a concern is being investigated. To exercise any of these rights, please submit a request through the support section of your account dashboard, and we will respond within a reasonable timeframe. We will not charge a fee for handling straightforward data requests. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
Questions About Your Privacy?
If you have any questions about how 63hot handles your personal data, or if you would like to exercise your data rights, visit our FAQ page for quick answers or log in to your account to submit a support request. We are committed to handling all privacy concerns transparently and promptly for every player in the Philippines.